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About Today: 6 Reasons to Use IM at Work

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From Jen Hubley, your About Today Editor
When I first signed up for IM ten years ago, it wasn't to keep in touch with my friends about their love lives. Most of them, in fact, weren't even on IM when I was, because their jobs didn't allow it. Mine, however, insisted - something I found very amusing at the time.

6 Reasons to Use IM at Work
"Why not just get up and ask someone what you want to know?" I wondered. "Or, you know, send an email."

Can IM Improve Efficiency?
It only took me about a week to change my mind. For me, IM became the perfect middle ground between sending an email and trudging over in person to ask a question. Also? Gotta love that "instant" thing.

Choosing an IM Client for Business
The company that first introduced me to IM just had us sign up for plain ol' AOL accounts, but some businesses have special requirements - such as encryption, a feature that never fails to make me feel like I'm in a spy movie.

Free Web Conferencing - Over IM?
Some enterprise IM products offer web conferencing services that may be free or cheaper than what you're using now.

 


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